Digital Governance Success Factors and Barriers to Success in Prague

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Digital Governance Success Factors and Barriers to Success in Prague

MELITSKI, James; CARRIZALES, Tony J.; MANOHARAN, Aroon; HOLZER, Marc

In 2010 a series of case studies were conducted in Prague,
Czech Republic, examining the implementation and management of digital
governance. These best practice case studies were chosen from among
Prague’s twenty-two administrative districts and through those findings this
article discusses critical success factors and barriers to successful
implementation of digital government initiatives. A qualitative review of both
critical success factors and barriers is discussed at the individual,
organizational, and strategic levels and the paper concludes by highlighting
strategies managers can take to increase e-government performance. When
considered together, the critical success factors, barriers to implementation,
and key factors identified in the case studies further add to the growing
literature of digital governance and performance management

2011

Case

Inglês

http://pracademics.com/attachments/article/372/Article%201_Manoharan.pdf